The following are some Frequently Asked Questions. If you don't see your question here, please feel free to contact us. We are more than happy to help you!
Shipping - New Decor
We try to ship within 2 business days of your order being placed. We ship via Parcel Post or Priority Mail. If you prefer UPS or other forms of shipping, please order by contacting us directly.
Shipping will be calculated based on your total order amount. You can specify if you would like to use Parcel Post or Priority Mail during check-out.
The following are our shipping rates, notice the FREE SHIPPING on any order of $200 or more, regular parcel post.
Standard Parcel Post:
| Total Order Amount | Shipping Amount |
| $0.01 - $24.99 | $6.95 |
| $25.00 - $49.99 | $8.95 |
| $50.00 - $99.99 | $10.95 |
| $100.00 - $199.99 | $14.95 |
| $200.00 and up | FREE SHIPPING |
Priority Mail:
| Total Order Amount | Shipping Amount |
| $0.01 - $24.99 | $10.95 |
| $25.00 - $49.99 | $12.95 |
| $50.00 - $99.99 | $14.95 |
| $100.00 - $199.99 | $18.95 |
| $200.00 and up | $20.00 |
For more shipping information please view our Ordering Info page.
Shipping - Antiques
We try to ship within 2 business days of your order being placed. We carefully pack all of our antiques ourselves and purchase insurance on each piece. Unlike our new decor, the shipping for each item is specified on the listing and is not calculated by total amount as it is with our new decor.
Return Policy
We stand behind all of the items we sell, and you can return any item in the condition you received it in (including original tags and packaging) within 7 days for a full refund minus shipping & handling costs. You will need to contact us prior to mailing us back the item. You can call us at 660-605-2338 or email us at cowboysandcabins@yahoo.com.
Payment Options
You can pay via online with PayPal, over the phone, email or snail mail. Please see our Ordering Info page for more information.
Paying Online
You can pay online by clicking the "Add to Cart" button. It will then take you to a secure PayPal site. If you do not have a PayPal account, simply click the link to the left that says "I dont not have a PayPal account" - you can still pay online using a debit or credit card, even without creating an account. Please contact us if you need further assistance.
Directions to Our Store
We closed our brick and mortor store, The Old Firehouse, in the summer of 2010. We have relocated to warm Arizona! We do not have a brick and mortor store open here yet, so for now, our unique items are only available online.
Store Hours
We closed our brick and mortor store, The Old Firehouse, in the summer of 2010. We have relocated to warm Arizona! We do not have a brick and mortor store open here yet, so for now, our unique items are only available online.
